Conceptwave Order Care ®
Working individually or together, the Order Care Suite includes Catalog Management, Order Negotiations, Order Management and Order Analytics. Designed to integrate with existing BSS/OSS architecture, this software suite has been architected specifically to address the complex order handling requirements of Communications Service Providers in the cable, wireline and wireless segments.
Accelerated Enterprise Architecture
Our Accelerated Enterprise Architecture (AEA) is a metadata-controlled, centralized product catalog, combined with configuration technology that enables quick assembly of products and services into high-performance, high-volume systems with minimal requirement for new OSS software code. In an arena where order processing can account for up to 60% of the cost of goods sold, ConceptWave’s Commercial Off-The-Shelf (COTS) solutions provide CSPs with a measurable gain in Average Revenue Per User (ARPU) and productivity, as well as significant improvements in cost and customer experience.
Out-of-the-Box, Customizable, Iterative Solutions
ConceptWave is a leading provider of template-driven, fully customizable platforms to facilitate and automate communications product and service lifecycles. Our out-of-the-box, iterative solutions emphasize best practices for rapid, ROI-sensitive deployments that reduce time-to-revenue. At the same time, unique architecture provides the flexibility to configure for special needs, the technology to manage complex order bundles and the agility to make quick changes in a competitive marketplace.
Since we founded ConceptWave in 2000, multiple deployments have shown us that clients who implement our Order Care suite can expect to experience full integration with legacy systems along with:
ConceptWave Order Care ®
Everything You Need to Manage Your Product Lifecycles
Well Managed Orders Lead to Satisfied Customers
Effective Order-to-Cash Starts with a Flawless Order
Identify and Resolve Order Fulfillment Issues Before They Impact Your Business