Everything You Need to Know About the ConceptWave Product Suite
Everything You Need to Manage Your Product Lifecycles
Effective Order-to-Cash Starts with a Flawless Order
Well Managed Orders Lead to Satisfied Customers
Identify and Resolve Order Fulfillment Issues Before They Impact Your Business
Read About Some of Our Customer Successes:
U.S. Cable Giant Saves $1-Million OPEX Per Month Using ConceptWave to Enable Its Order Management Strategy
ConceptWave helped the largest cable operator in the U.S. improve customer experiences, increase sales and reduce operating costs. How? By increasing visibility on order status and reducing truck rolls, customer calls and order fallout.
Follow Our Series of Industry Articles, From ConceptWave Subject Matter Experts:
Concierge Services at Discount Prices: Seven Secrets to Winning in the Strange (and Wonderful) New World of SMB Services
Pipeline: Vol 6, Issue 9, February 2010, Chun-Ling Woon.
Two-Sided Telco Operations: Overcoming Two Barriers to Rapid Subscriber Growth in Modern Telecom Ecosystems
Pipeline: Vol 6, Issue 4, September 2009, Chun-Ling Woon.
Enabling Dynamic Enterprise Catalogs to Improve Customer Experience: Next generation services in triple- and quad-play deployments represent an order-of-magnitude increase in back-office complexity…
Pipeline: Vol 5, Issue 11, April 2009, Chun-Ling Woon and R. Kripa Kripanan