Conceptwave Presents At Management World Middle East 2011 In Dubai
MEDIA ADVISORY
Conceptwave presents at Management World Middle East 2011 in Dubai
Partnering with Türk Telekom, Session Covers Implementing Product Catalog and Order Management Processes to Promote a Positive Customer Experience
| What: | ConceptWave will present at Management World Middle East 2011 with Türk Telekom, the leading communication and convergence technology group in Turkey, on implementing product catalog and order management processes to promote a positive customer experience.The presentation, entitled “Leveraging Frameworx to Re-engineer and Transform the Business from the Legacy Environment,” will discuss the drivers for undertaking a major telecom business transformation program, rolling out a new architecture to leverage Frameworx, integrating a COTS-based OSS/BSS SOA architecture to support a customer?centric business, using the SID framework to implement a product catalog and reusing eTOM order management processes.Frameworx is a TM Forum program that includes a set of principles and technical deliverables to provide ways to help communication service providers (CSPs) to manage their business.TM Forum’s Management World Middle East 2011 brings together the region’s leading CSPs to examine how innovation holds the keys to future growth and how operational agility is essential in delivering that growth. | |
| Who: | Omair Rana, Business Manager, EMEA, ConceptWaveLevent Isik, Lead – Order Management, Turk Telekomunikasyon A.S. (Türk Telekom) | |
| When: | Leveraging Frameworx to Re-engineer and Transform the Business from the Legacy EnvironmentWednesday, March 23, 2011, 9:00am – 12:30pm | |
| Where: | TM Forum — Management World Middle East 2011 Hilton Jumeirah Dubai | |
| How: | To learn more from ConceptWave about lifecycle management solutions for communications service providers or the presentation at Management World Middle East 2011, contact Daniel Rhodes or Kyle Loomis at marketing@conceptwave.com . | |
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| Contact: | Daniel Rhodes or Kyle Loomis Global Results Comms, (GRC) marketing@conceptwave.com |
