ConceptWave Contracts to Undergo TM Forum Frameworx Standards Conformance

ConceptWave Contracts to Undergo

TM Forum Frameworx Standards Conformance

TORONTO – May 20, 2011 – ConceptWave Software Inc., a leading provider of Customer, Product, and Order Lifecycle Management solutions for the global communications service provider market, announced today that it has contracted with TM Forum to undergo further assessment of its products through the TM Forum Frameworx Product Conformance Certification program.

ConceptWave is continuing its efforts to increase Frameworx conformance for its communications service provider products.  The current multi-phase ConceptWave product conformance assessment covers Information Framework (SID) and Business Process Framework (eTOM) for ConceptWave Order Care® and Rapid CRM products.  ConceptWave has already submitted the phase 1 self-assessment for TM Forum review.

“ConceptWave is fully committed to TM Forum Frameworx as a way for service providers to constantly reduce costs through operational efficiency, to accelerate delivery of new services, and to reduce risk, while having the agility to meet market and technology changes,” said Dr. Ivan Chochlekov, ConceptWave’s CTO.  “Frameworx conformance has enabled ConceptWave to reduce its R&D costs, speed its development effort, and provide faster time-to-market while reducing ongoing support costs.”

ConceptWave led the industry by being one of the first companies to obtain TM Forum Frameworx Product Conformance Certification, granted in May 2010 for its Catalog Management version 5.0 product offering.

“Service providers are following standards-based processes themselves and also expecting their suppliers to provide standards-based products by default,” said George Greenlee, TM Forum Senior VP Product Management. “ConceptWave’s pioneering and continuing involvement in the Frameworx Conformance Certification program continuously raises the bar in the market.”

Frameworx, the communications industry’s only integrated business and IT architecture, provides end-to-end service management by integrating common business processes, enterprise information, and applications into one unified solution.

ConceptWave will be showcasing its products at this year’s TM Forum Management World in Dublin, Ireland from May 23-26, 2011.  To arrange a meeting, please contact marketing@conceptwave.com.

About ConceptWave

ConceptWave is a leading provider of customer, product, and order lifecycle management solutions that enable communications service providers to rapidly introduce new market offers and to empower superior customer experience. ConceptWave’s unique offer is to provide an end-to-end catalog-driven suite of order fulfillment automation software with ConceptWave Order Care® and Rapid CRM. ConceptWave’s products and solutions enable service providers to address competitive requirements and simplify the management of customers, products, and orders, for any product, on any network, in any market, using any channel.

For more information please visit: www.conceptwave.com.

ConceptWave® and ConceptWave Order Care® are registered trademarks of ConceptWave Software Inc.

Media Contacts:

Chun-Ling Woon
VP, Marketing & Business Development
ConceptWave Software, Inc.
(303) 927-6434
marketing@conceptwave.com